Groupama – Reviews and Company Information
The numbers that matter
Groupama products on troco.ro
Groupama claim notification: how to open a file
The amicable report or police record, your RCA/CASCO policy, vehicle registration and ID. Photograph the damage at the accident scene.
The insurer schedules the inspection within 5 working days of notification. You receive the compensation offer or a reasoned rejection within 3 months of reporting.
Payment is made within 10 days of accepting the offer — to your account or directly to the repair shop. If the deadline is missed, you are entitled to late-payment penalties of 0.2% per day.
Claims contacts
Check your claim file status
Complete guide
Read our step-by-step RCA compensation guide: required documents, legal deadlines and what to do if payment is delayed.
Read the claims guide →Groupama RCA refund: how to cancel your policy
If you sold your car or deregistered it, you can request cancellation of your RCA policy and a pro-rata refund for the remaining period.
You need: a cancellation request, the RCA policy, proof of sale or deregistration certificate, and your IBAN for the refund.
The refund is made within 15 days of submitting all documents. The premium cannot be refunded if a claim has been paid or reported under the policy.
Selling your car?
Generate a free car sale contract on troco.ro, then request the refund for the remaining RCA period.
Car sale contract →Customer reviews (0)
Marked reviews come from customers who purchased a policy from this insurer through troco.ro.
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About Groupama
Groupama is one of the insurance companies partnering with troco.ro, authorized and supervised by the Financial Supervisory Authority (ASF).
The company offers the following products: RCA Insurance, CASCO Insurance, Travel Insurance, Home Insurance.
On troco.ro you can compare Groupama's offers with those of other partner insurers and issue your policy online, with instant delivery by email.
Contact & claims
Frequently asked questions about Groupama
How do I open an RCA claim file?
Call the insurer's claims call center or use their online app. You'll need the amicable statement or police report, the RCA policy, and the vehicle registration certificate.
How long does a claim payment take?
According to ASF data, the average RCA claim payment time is shown above in the official indicators section.
How do I buy a policy on troco.ro?
Use the RCA calculator on troco.ro, compare offers from all insurers, and if you choose this insurer, pay online and receive your policy by email within minutes.
